Terms & Conditions
Last Updated: May 20, 2025
Acceptance of Terms
By accessing or using SIMA Taxi's services, including our website and mobile application, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
Service Description
SIMA Taxi provides a platform that connects passengers with drivers for transportation services. We do not provide transportation services directly and are not responsible for the actions of drivers who are independent contractors.
User Accounts
To use our services, you must create an account and provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
User Conduct
You agree to use our services only for lawful purposes and in accordance with these Terms. You will not use our services in any way that could damage, disable, overburden, or impair our services or interfere with any other party's use of our services.
Payments and Fees
By using our services, you agree to pay all fees that you incur. Prices for rides are calculated based on distance, time, and demand. We may change our pricing at any time. Payment methods are processed through secure third-party payment processors.
Cancellation Policy
Cancellation fees may apply if you cancel a ride after a driver has been assigned or if the driver waits at your pickup location for more than a specified time. The specific cancellation policy will be displayed in the app.
Limitation of Liability
To the maximum extent permitted by law, SIMA Taxi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of our services.
Dispute Resolution
Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the commercial arbitration rules of the jurisdiction where the dispute arises.
Changes to Terms
We may modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our website and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at simataxiservice@gmail.com.